Business Continuity Update – 26 May 2020

Our Status

We have remained at work throughout the COVID-19 restrictions.  You may continue to get in contact with us by email or phone.

Staff Precautions

In response to the government mandated requirements for social distancing, we implemented a system of having half our staff away from the office each day, and we will only have staff in the office in the morning.  We will review these arrangements on 1 June 2020 in light of the advice from government and health authorities.

In the interests of our staff, their families and the wider community, we will not undertake personal meetings.  We will continue to be available via phone and email, and Zoom meetings can be arranged where required.

Impacts on Work

All interest collections, distributions and all notices are being processed in the usual manner.

If you need to contact us, our preference is that you send an email with the queries you have and we will contact you to discuss or respond in writing as soon as possible.

We apologise for any delays caused by our responses above and appreciate your understanding as our community works together to fight this pandemic.

 

Please stay safe and look after your family and friends during these challenging times.